In accordance with our organizational values, this line is an anonymous communication channel that facilitates information and reporting, in a secure and confidential manner, of those situations that are at odds with morality and legality, in addition to alerting about eventual fraud and corruption cases. This initiative has, at the same time, all the safeguards to prevent its inappropriate and malicious use that intends to insult or damage the honor of people.

How to file the complaint

Enter https://molymet.ines.cl/molymet/formulario/. The receipt of each complaint is strictly confidential, safeguarding the anonymity of the complainant and the impartiality of the investigation.

Situations to report

Among other cases, the system allows you to report theft, illegal transactions, bribes, conflicts of interest, collusion, manipulation of sales commissions, sexual harassment, labor or physical harassment, price discrimination, false billing that implies collusion, purchases for personal use, improper favoritism in promotions, improper acceptance or giving of gifts, disclosure of confidential reports, financing of terrorism and retaliation.

This line does not exclude the right of all people to channel complaints directly to the company or relevant judicial instances, either in person or in writing.